As discussed in previous posts, David Weinberger's 2011 book Too Big to Know
describes the upheaval that has occurred with our traditional views on
knowledge thanks to the internet. But of course this shift in knowledge,
expertise, and even the way we think, has drastic effects in all
aspects of our lives. The way work is now accomplished has similarly
been revolutionized by globalization and the networking of knowledge.
With all the changes in the workplace it only follows that both
management and leadership styles must also adapt, which will be the
subject of this post.
Michelle Martin has a fascinating take
on what leadership now means, or at least should mean, in the 21st
century. She argues that leadership is making a transition from hero, those that have all the answers, towards host, acting as the focal point for "people
to come together to discover solutions through meaningful conversations
and structured exploration and action" (Martin, 2015). That notion is
also reflected by the Firlej and Kluz
who states that "[a] leader of the future is more like a community
manager rather than an authoritarian" (Firlej & Kluz, 2016). It is
this shift that is most interesting to me as a leader because of the
implications it has for my job as a military officer.
I commented on a past post
about the more traditional hierarchical nature of the military and the
limits that structure has on the capability to implement some of the
ideas that Martin (2016) and Firlej and Kluz (2016) discuss. However,
one thing that I have learned in these past couple weeks is to not doubt
how powerful these leadership ideas can be.
I
recently started a new position in a new unit with many more leadership
responsibilities and maybe it was due to all the research I had been
conducting for these posts, but I found myself using many of the
strategies concerning leadership in the new position. For example,
despite being the subject matter expert, my first steps were to just
observe the day to day operations. As Firlej and Kluz note "[l]eaders
should know their limits and know how to acquire missing knowledge" and
"must be driven by an attitude of openness" (2016). The next step I took
was to organize a meeting in order to facilitate a discussion and gain
consensus on the way forward. As I think back on these recent
experiences I truly believe an earlier version of me would have just
decided what the best plan would be, and pushed it out to my team
members.
One
of the other skill sets I like to imagine I already possess and hope to
continue to achieve is a constant drive to keep learning. Mikkelsen and
Jarche (2015) highlighted the importance of constantly learning as a
new mindset that leaders must take, stating, "leaders must get comfortable with living in a state of continually becoming, a perpetual beta mode."
Due to the rapid changes in technology skills are often quickly
outdated and without learning then leaders are going to be unable to
fulfill a key function in the new digital age, recognizing
"technological trends across different sectors, such as big data, cloud
computing, automation, and robotic" (Firlej & Kluz, 2016).
Additionally, it is a one of my main roles in my new position to provide
the sort of continuous learning to my team members, meaning it is even
more important for me to maintain my edge.
I started this blog with a discussion on globalization,
and while politically around the world there seems to be a current
backlash by some fractions against globalization, the lessons concerning
leadership will continue to apply. We have transitioned from the long
form of knowledge to the web form and there is no going back
(Weinberger, 2011). The skills leaders will need in the 21st century are
quickly shifting from being the hero to being the host, taking advantage of the knowledge of the network and the expertise of everyone.
Reference:
Firlej, M., & Kluz, A. (2016, May 10). How to be a leader in the digital age. World Economic Forum. Retrieved from https://www.weforum.org/agenda/2016/05/how-to-be-a-leader-in-the-digital-age/
Martin, M. M. (2015). A deep dive into thinking about 21st
century leadership. [Weblog comment].
Retrieved from http://www.michelemmartin.com/thebambooprojectblog/2015/12/work-in-progress-the-leadership-lab.html
Mikkelsen, K. & Jarche, H. (2015, October 16). The best leaders are constant learners. Harvard Business Review. Retrieved from https://hbr.org/2015/10/the-best-leaders-are-constant-learners
Weinberger, D. (2011). Too big to know: Rethinking knowledge now that
the facts aren't the facts, experts are everywhere, and the smartest
person in the room is the room. New York, NY: Basic Books.
Chris, I have been in your shoes when it comes to trying to fit these leadership concepts into the very hierarchical setup of the military. For my Masters thesis, I surveyed crews on ships in the Atlantic fleet, looking at perceptions about leadership from ships that won fleet awards. My finding was that ships led by what I would now call host leaders rarely won awards...the Navy was rewarding ships with miserable crews. It gave a whole new meaning to "null hypothesis"! Yet, I have seen examples of stellar military leaders...and the best know when to develop consensus and when to move on their own. General Colin Powell comes to mind. Decisive...but he also listened.
ReplyDeleteSo my advice is to continue tweeking your leadership. As Peopleologist noted in his post, “There are two ways of spreading light: to be the candle or the mirror that reflects it.” (Wharton, 1902)
Professor Watwood,
DeleteThank you so much for the quote, I can see using that years from now (I guess the 1902 origin already shows its staying power). Unfortunately, the results of your study do not surprise me too much. I think your analysis of the unique challenges of military leadership is right on, sometimes decisions are too time sensitive and need to be decisive.
Chris
Chris,
ReplyDeleteGreat post! I appreciate your reflection on how you are applying leadership strategies to your new position, and how you are evolving these strategies. You might like Stanley McChrystal’s Ted Talk: “Listen, Learn… Then Lead” (https://www.ted.com/talks/stanley_mcchrystal/transcript?language=en#t-323000). McChrystal is a 4-Star General who advises leaders to listen and learn. As McChrystal says in the video, “A leader isn’t good because they’re right; they’re good because they’re willing to learn and to trust.” McChrystal’s ideas about learning and leadership align with the Mikkelsen and Jarche article you shared (https://hbr.org/2015/10/the-best-leaders-are-constant-learners). As a leader who continuously learns and promotes learning among the team, you will be well-positioned to leverage networked knowledge and shape the future. I value the insights you shared throughout the course, Chris, and wish you the best!
-CatOnKB
CatOnKB,
DeleteThanks for the link. One of the biggest things I have seen in common from many generals and admirals is how much they read as well as advocating for the importance of reading. Which is also the reasons many top generals are so admired and often called warrior-scholars, or in the case of the new Secretary of Defense, a "warrior monk".
Chris
Chris,
ReplyDeleteI appreciated your comments on how it is important to not take other leadership ideas lightly as there are ways new ideas can be implemented even within structured organizations. I also enjoyed reading the examples you cited and am curious to know, what are other leadership skills you plan to implement? You mentioned your drive to continue learning which I do not see this being a problem for you.
Thank you,
Keshia